Contact Us


If you are a retailer please contact For website inquiries and customer service, please contact

Customer Service

Our Customer Service lines are open Monday-Friday 9:00AM-3:00PM PST. We’re closed on weekends and national holidays. We’re happy to assist you with returns, orders, and general questions.

Toll-Free: (800) 925-7463
Phone: (253) 234-3000


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Washington Shoe Company
5530 S 226th Street

Kent, WA 98032

Toll-Free: (800) 925-7463
If you are requesting an exchange, return, or replacement, you can visit our Returns Portal. For any questions about this process, we recommend you reach out to our customer service engagement specialists.